Frequently asked question
Once your order is successfully placed, you will receive a confirmation email with your order details.
Once the order is placed it will take 2-3 weeks to deliver.
Yes, there is a delivery charge of 500 LKR within Sri Lanka.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Contact us for more details.
a. If you wish to cancel an order, please do so within 24 hours of placing the order. You can contact us via email or WhatsApp, mentioning your order number.
b. If you cancel within the specified timeframe, we will issue a full refund. The refund will be processed within 24 hours of the cancellation request.
You can reach us at:
Phone: 0774437859
Email: support@cadillac.lk
We accept returns only if the product has a physical defect at the time of delivery. If you receive a damaged item, please contact us immediately with proof (such as photos) so we can assist you with the return process.
We have made every effort to display the colours of our products as accurately as possible. However, please note that the colours may vary slightly due to different screen resolutions and lightings.
- Unstitched products are fabric materials that can be stitched by the customer to their exact size.
- Semi-stitched products come partially stitched. For example, semi-stitched lehengas come with an unstitched blouse piece and a semi-stitched skirt, which can be customized up to a 44-inch waist size.
- Readymade products are ready to wear, available in pre-set sizes ranging from XS to 6XL.
Our sarees come unstitched, allowing you to customize the blouse and drape according to your preferences.
Yes, we offer gift wrapping services and can also include a personalized note with your order.